Terms of service
OVERVIEW
This website is operated by 360 Haircare. Throughout the site, the terms “we”, “us” and “our” refer to 360 Haircare. 360 Haircare offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including, without limitation, browsers, vendors, customers, merchants, and contributors of content.
Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions, then you may not access the website or use any services. If these Terms are considered an offer, acceptance is expressly limited to these Terms.
Any new features or tools added to the current store will also be subject to these Terms. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically. Your continued use of or access to the website constitutes acceptance of those changes.
Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform to sell our products and services to you.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms, you represent that you are at least the age of majority in Malaysia (18 years old), or that you are the age of majority and have given us your consent to allow your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the service, violate any laws in Malaysia, including copyright laws.
You must not transmit any worms, viruses, or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding credit card information) may be transferred unencrypted and involve:
(a) transmissions over various networks; and
(b) changes to conform and adapt to technical requirements of connecting networks or devices.
Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the service without express written permission by us.
SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information on this site is not accurate, complete, or current. The material is provided for general information only and should not be solely relied upon without consulting more accurate sources. Any reliance is at your own risk.
We may update site content at any time, but are under no obligation to do so. You agree it is your responsibility to monitor changes.
SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products may change without notice.
We reserve the right to modify or discontinue the products or services at any time without notice.
We shall not be liable for any modification, price change, suspension, or discontinuance of the products or services.
SECTION 5 – PRODUCTS OR SERVICES
Certain products or services may be available exclusively online. These may have limited quantities and are subject to our Return Policy.
We’ve made every effort to display product images and colours as accurately as possible. However, we cannot guarantee that your screen's display will be exact.
We reserve the right to limit the sales of our products or services to any person or geographic region, including restricting international shipping outside of Malaysia. All product descriptions and pricing are subject to change without notice. We reserve the right to discontinue any product at any time.
We do not warrant that the quality and visual or written accuracy of any products, services, or information will meet your expectations, or that any errors in the products or services will be corrected.
SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse or cancel any order. We may limit or cancel quantities per person, per household, or per order. These restrictions may apply to orders using the same billing or shipping address or payment method.
If your order is changed or cancelled, we will attempt to notify you via the contact information provided at checkout.
You agree to provide current, accurate account and purchase information and to keep this information updated.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools which we do not monitor or control.
You agree to use such tools “as is” and “as available,” with no warranties. Your use is entirely at your own risk.
Any future tools or services added to the website will also be subject to these Terms.
SECTION 8 – THIRD-PARTY LINKS
Some content or services may include links to third-party websites not affiliated with us. We are not responsible for the content, accuracy, or services offered by such third parties.
You should review their policies and practices before engaging in any transactions. Any issues should be directed to the respective third party.
SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If you submit ideas, proposals, or other materials to us, you agree that we may use them without restriction and are not obligated to compensate or respond.
We may remove content we deem unlawful, offensive, or that violates any third-party rights.
You agree your submissions will not violate any rights, contain illegal content, or include malware. You may not impersonate others or mislead us.
SECTION 10 – PERSONAL INFORMATION
Your submission of personal data is governed by Malaysia’s Personal Data Protection Act 2010 (PDPA). Please refer to our Privacy Policy.
SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS
We may occasionally post information with typographical errors, inaccuracies, or omissions. We reserve the right to correct such errors and cancel orders affected by them without prior notice.
We are not obligated to update or clarify any content, except as required by Malaysian law.
SECTION 12 – PROHIBITED USES
You are prohibited from using the site or its content:
(a) for unlawful purposes;
(b) to violate local or international laws;
(c) to infringe on our or others' intellectual property;
(d) to harass or discriminate;
(e) to spread malware or harmful code;
(f) to collect personal data without consent;
(g) for spamming, phishing, or scraping;
(h) to bypass security systems.
Violations may result in termination of service.
SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee uninterrupted, secure, or error-free use of the site or services.
All products and services are provided "as is" and "as available," without warranties, express or implied, including merchantability or fitness for a particular purpose.
360 Haircare shall not be liable for any damages resulting from your use of the site, including but not limited to lost profits, data, or other consequential damages, to the fullest extent permitted by Malaysian law.
SECTION 14 – INDEMNIFICATION
You agree to indemnify and hold harmless 360 Haircare and its affiliates, employees, and partners from any claim or demand due to your breach of these Terms or violation of any law or rights of a third party.
SECTION 15 – SEVERABILITY
If any provision is found unenforceable under Malaysian law, the remainder of the agreement will remain valid and enforceable.
SECTION 16 – TERMINATION
These Terms are effective unless and until terminated by either party. We may terminate the agreement at any time if you fail to comply with any term.
SECTION 17 – ENTIRE AGREEMENT
These Terms and our posted policies constitute the entire agreement between you and us and supersede all prior communications.
SECTION 18 – GOVERNING LAW
These Terms and all transactions on this site shall be governed by and interpreted in accordance with the laws of Malaysia. Any disputes shall be subject to the exclusive jurisdiction of the courts of Malaysia.
SECTION 19 – CHANGES TO TERMS
You can review the most current version of the Terms of Service at any time on this page. We reserve the right to modify these Terms by posting updates here. Your continued use of the site means you accept any changes.
SECTION 20 – CONTACT INFORMATION
Questions about the Terms of Service should be sent to store@360haircare.com.

